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| Maintenance, Support
and Update (MSU) subscription
HydroComp would like to thank all of
our users for their continued support. All 2008 Maintenance Support
and Update subscription renewals have been sent. If you did not
receive yours, please contact HydroComp. To order your MSU
subscription and continue to receive software updates and
telephone/fax support, please refer to the subscription renewal
information located at the bottom of this page.
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| Philosophy |
Customer service is a top priority, and we work to maintain the
highest level of professionalism and performance. We trust that our
customers are satisfied with the level of support and functionality
found in our software products.
The MSU subscription is an annual
payment used to:
- fund the on-going development of
new versions,
- provide end-user technical
support, and
- make updates available to users.
Users with current MSU subscriptions
will be eligible to download and run all versions of the software
built during the subscription period. (The security key holds this
information and may need to be updated when a subscription is
renewed.)
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| Benefits |
By renewing your MSU subscription, you will receive the following
benefits:
- Upgrade to the latest version of
your HydroComp software product.
- Private access to software updates
from the software
download web page, or via CD upon request.
- The Marine Performance
Technology Exchange newsletter with information on updates,
technical hints, and more.
What if I am behind on my
subscription?
We believe it is only fair that all
users who take advantage of new versions will have contributed to
its development. Therefore, users who do not have a current MSU
subscription will need to pay a portion of the unpaid back MSU
subscription to receive new updates.
MSU Benefits
Specifically for NavCad 2008
We have a number of significant new
features under development for NavCad 2008, with a particular focus
on improving data definition and prediction modeling
- Improvement to the NavCad
interface.
- A sea trial "wizard"
tool to define and evaluate sea trial performance.
- Definition of significant hull
parameters via longitudinal distributions (e.g., sectional area,
variable deadrise).
- Additional resistance prediction
methods.
- Miscellaneous other features and
additions.
Advanced calculation features were
added in 2007. Did you miss them? If you were not running NavCad
2007 this last year, you will also receive these new features with
your 2008 subscription:
- Improved report management.
- New indicators for cavitation
breakdown.
- Additional propeller analysis
breakdown.
- New calculation section called
"Quick-Calcs" that include a variety of supplemental
calculations (such as a prediction of synchronous pitching).
- Numerous smaller new features
added to NavCad, such as many improvements to prediction method
selection and new waterjet analysis solutions.
Renewing is easy. Do not delay. Sign
up for two years and receive your 2009 MSU subscription at a $250
discount!
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| Renewal |
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To update your MSU subscription, please contact HydroComp. (See
email and telephone information at the bottom of this page.)
Renewing your subscription is easy, and in most cases, you can be
running the newest version of the software on the same day.
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