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| Maintenance, Support
and Update (MSU) subscription
HydroComp would like to thank all of
our users for their continued support. All 2010 Maintenance Support
and Update subscription renewals have been sent. If you did not
receive yours, please contact HydroComp. To order your MSU
subscription and continue to receive software updates and
telephone/fax support, please refer to the subscription renewal
information located at the bottom of this page.
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| Philosophy |
Customer service is a top priority, and we work to maintain the
highest level of professionalism and performance. We trust that our
customers are satisfied with the level of support and functionality
found in our software products.
The MSU subscription is an annual
payment used to:
- fund the on-going development of
new versions,
- provide end-user technical
support, and
- make updates available to users.
Users with current MSU subscriptions
will be eligible to download and run all versions of the software
built during the subscription period. (The security key holds this
information and may need to be updated when a subscription is
renewed.)
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| Benefits |
By renewing your MSU subscription, you will receive the following
benefits:
- Upgrade to the latest version of
your HydroComp software product.
- Private access to software updates
from the software
download web page, or via CD upon request.
- The Marine Performance
Technology Exchange newsletter with information on updates,
technical hints, and more.
What if I am behind on my
subscription?
We believe it is only fair that all
users who take advantage of new versions will have contributed to
its development. Therefore, users who do not have a current MSU
subscription will need to pay a portion of the unpaid back MSU
subscription to receive new updates.
MSU Benefits
Specifically for NavCad 2010
We have a number of significant new
features under development for NavCad 2010, with a particular focus
on:
- New wave-making drag module, using
distributed hull data (such as sectional area curve).
- Enhancements to project
management.
- Improving data transfer from hull
form software.
- Adding qualitative feedback for
both early-stage and final design analyses.
- Additional resistance prediction
methods.
- Miscellaneous other features and
additions.
A number of essential features have
been added recently. Did you miss them? If you were not running
NavCad 2009 this last year, you will also receive these new features
with your 2010 subscription:
- New report viewer - A new
integrated report viewer provides enhanced reporting options,
including export to PDF, CSV, and RTF.
- Propeller CAD shape -
Easily generate a suitable propeller CAD shape for your 3D
design. One click will export a representative propeller CAD
shape in IGES format at the proper diameter and number of
blades.
- Cavitation analysis - A new
proprietary prediction method for propellers in the
transcavitating mode has been added to NavCad (as presented at
the WMTC2006 Conference in London).
- Effect of shaft angle -
High shaft angle can greatly affect a propeller's thrust and
torque. Avoid unexpected overload and peak cavitation surprises
with the new "inclined flow" algorithm.
- River barge train resistance
- A new supplemental calculation for the prediction of river
barge trains (flotillas, convoys) has been added.
- Blade scan analysis - Enter
local pitch and chord length at a few radii as measured from a
blade scanning device, and this utility will help you determine
the propeller's EAR and hydrodynamic mean pitch.
- Various additions -
Including a synchronous pitching calculation, improvements in
prediction methods and the Method Expert, a new planing hull
porpoising analysis, and prediction of peak cavitation levels in
oblique flow.
Renewing is easy. Do not delay. Sign
up for two years and receive your 2011 MSU subscription at a $250
discount!
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| Renewal |
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To update your MSU subscription, please contact HydroComp. (See
email and telephone information at the bottom of this page.)
Renewing your subscription is easy, and in most cases, you can be
running the newest version of the software on the same day.
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