HydroComp Web Log

[efficiency in motion for over 20 years]


 

Replies to PropExpert Survey Comments

Monday, 02-APR-2007 by Donald MacPherson - Technical Director

Periodically, we ask our software customers for feedback by way of a "user survey". We recently conducted such a survey for our PropExpert users, and the responses are now coming back to us. The respondents from this round of surveys offered up some particularly interesting comments, critiques, and suggestions, so we felt it would be valuable for me to provide an on-going discussion of these as a blog article. And here we go...

(As a sidebar, we donate $10 to the Juvenile Diabetes Research Foundation for every completed survey. If you are a PropExpert user and have not completed the survey, please consider helping us and the JDRF by taking a few minutes to do so. Look for the email from us that lists the web page link. Thanks.)

To view my replies, just click the arrow icon [] to open or close a dropdown paragraph.

What features would you like to see added?

Weight calculation of the propeller

Material sheer strength for 316 stainless

Need better sort options in the propeller data. If I know I want a 4 blade propeller, I should be able to display just 4-blade propellers. If the customer wants a Michigan wheel, I should be able to just display Michigan wheels or just 4-blade Michigan wheels that are available in the selected diameter or diameter range.

A before & after, side by side ability to print analysis.

A complete engine selection guide, along with more propeller data. Data of most common gear boxes.

You could maintain Engine and Propeller databases on your web site so that the user could just pull them down when needed instead of manually loading the data. This could be a cooperative effort with engine and prop manufacturers so that they maintain and update their data on your web site.

Better bollard and towing calculations. Calculate free running speed with a prop sized for bollard or towing conditions.

Better project database management

Today's props have variable pitch and camber. The model does not allow for this. Could we input pitch distribution and aspect ratios for camber?

What features do you dislike?

Cruise speed seems to jump around unpredictably when prop size changes.

Updating to new versions never seems to go smoothly.

Conversion from 4 to 5 blades doesn't seem to have much effect on the sizing

Pitch & Diameter range are in the Prop data but don't seem to be consistently applied to the output.

Some errors actually lock our licenses and require a reboot of the NetSentinel on the server.

The program can be closed without saving the current work. The current project should always be saved [with a unique name] and can be recalled the next time the program is opened.

Fuel consumption and duty cycle should be expanded, possibly to use the ISO 8178 E3 & E5 cycles to calculate fuel consumption or at least allow more than two operating conditions. In many applications, idle time is significant and that greatly reduces total fuel consumption.

PropExpert is excellent as long as you will feed the accurate data. The speed prediction is often below the actual speed, but we like to play safe though.

Additional comments

I have tried to address the various suggestions and critiques that were given in the surveys. In conclusion, I would like to list some of their compliments to us without any comment on my part.

Easy to use.
[Engine builder]

I was at the seminar last METS and that was very interesting.
[Propeller dealer]

With a sea trial you can fix almost any propeller problem
[Propeller dealer]

Easy working, complete system
[Propeller dealer]

Keep up the great work!
[Propeller dealer]

Thank you for your care and service. I am very glad to use PropExpert.
[Propeller builder]

And finally, the response of which we are most proud is that when asked

Would you recommend HydroComp products and services to others in your industry?

Every one of these PropExpert users replied Yes.


Copyright © 2007 HydroComp, Inc. Durham, NH USA. All rights reserved. www.hydrocompinc.com